Weekly News

Venture Category: Messaging And Telecommunications


This week's messaging and telecommunications venture startup news



Acquire - How Companies Use Social Media for Customer Service in 2021 (Dec 29 2020)
Everyone from great-grandmas to preteens is on social media. These platforms present a massive opportunity for brands to shine… and to suck.  As social evolves, brands seek out the holy grail of organic content—see Ocean Spray’s TikTok fame—but they must pay attention to the conversation...
    Discuss.io - Reasons Why Clients Choose Discuss.io Over Microsoft Teams (Dec 30 2020)
    Companies that want to scale their consumer conversations and qualitative research need to look beyond generic platforms like Microsoft Teams. It is true that Teams, Zoom and Webex have video conferencing and chat, but there is so much more that needs to be tied together before, during and after ...
      Docket - Docket’s 2020 Year in Review (Dec 28 2020)
      Since January, it’s been a whirlwind of excitement for the Docket team. […]
      The post Docket’s 2020 Year in Review appeared first on Docke...
        Magic - The Pros and Cons of Time-Tracking (Dec 29 2020)
        Remote work has revolutionized how we think about work. Work is no longer where we go, but what we do, and workplaces have become completely virtual. The COVID-19 pandemic has undoubtedly fast forwarded these transformations. More and more businesses are realizing the benefits of remote work: bet...
          GreatHorn - Best Practices for Securing PII in Ecommerce and Delivery Services (Dec 29 2020)
          The last thing that customers ever want to experience is an order error from Postmates. Meal delivery services such as DoorDash, Postmates and Uber Eats are  easy targets for spoofing attacks. They consist of an immense amount of personally identifiable information (PII) and payment information....
            Heymarket - How to Turn Holiday Returns Into Opportunities with Conversational Customer Engagement (Dec 31 2020)
            Your business can expect a lot of holiday returns. Each year, friends and families give others presents that ...
            The post 
              Symphony Communication Services - How to monitor remote workers humanely (Dec 30 2020)
              The post How to monitor remote workers humanely appeared first on Symphony.