Venture Category: Messaging And Telecommunications
This week's messaging and telecommunications venture startup news
This Black Friday and Cyber Monday, more consumers than ever will be using their mobile devices. Learn how you can break through digital clutter, stay top-of-mind, and drive conversions throughout the busy week.
The post 4 Ways to Increase SMS Conversions on Black Friday and Cyber Monday appeared first on Attentive®.
The post 2021 Media Trends appeared first on Engage PR.
The post Exposing Gross Margin’s Hidden Levers | Jeff Nichols, CFO, UJET appeared first on UJET.
With the help of a few customer service live chat tips, it's easy to improve consumer relationships & stay competitive in the industry. Read our top tips.
The post 4 Tips for Communicating Effectively With Customers Over Live Chat appeared first on Quiq.
Cybersecurity threats, such as phishing, cost businesses billions of dollars a year. That number only grows as cybercriminals become wiser and new, advanced threats are crafted to targeted organizations. To protect your organization, cybersecurity training must get carried out from the highest executive to the lowest employee level. Why Cybersecurity Training is Important Most cyber-attacks […]
The post Best Ways to Conduct Effective Phishing Training with Employees appeared first on GreatHorn.
Work with Nylas in comfort, knowing that your private health data is safe and secure.
The post Connect User Healthcare Data Securely: Nylas is Now HIPAA Type 1 / HITECH Compliant appeared first on Nylas.
The heavy industries of energy, mining, utilities, construction, and manufacturing are reckoning with the reality of the fourth industrial revolution and what that means for their workforce. The entire flow of business is changing for these heavy industries, especially those impacted by global supply chains. Trade patterns are rapidly shifting. International events like COVID-19 are […]
Employee turnover is a perpetual sore spot for contact centers. The average turnover in the contact center industry hovers around 30-45% which means managers are consistently on the hunt for new hires. For the employees that stay, increasing call volumes compound their already maxed out workload. Fortunately, if contact centers implement some texting best practices, [...]
The post Texting Best Practices to Successfully Manage Contact Center Call Volume appeared first on Textel.