Company Information

    ActionIQ was founded on July 2014. The company is based in New York, NY, USA . The number of employees in ActionIQ is less than 100. Actioniq is a purpose-built enterprise customer data platform solving complex data problems: flow and scale, analytics, and orchestration.

    Here is how ActionIQ describes itself: "Drive new revenue, profitability & innovation with our customer data platform. Learn how our CDP can help your business via in-depth customer insights."
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          Funding & investors

          ActionIQ has received 5 rounds of venture funding. The total funding amount is around $145M. Last venture funding round was $68M, announced on March, 2021.

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                        ActionIQ - Blog

                          • Meet the New AIQ CX Hub

                          • If you’re familiar with ActionIQ, you may notice we look a little bit different. If you’re not, please allow us to introduce ourselves. We’ve been synonymous with customer data since 2014. That’s when we set out to help enterprise brands turn their customer insights into personalized customer experiences. Since then, the customer data platform (CDP)…The post Meet the New AIQ CX Hub appeared first on ActionIQ.
                          • B2B Customer Journey Map: Dos and Don’ts for Enterprise Brands

                          • Why invest in a business-to-business (B2B) customer journey map? Because customer experience isn’t a fixed location — it’s a journey from one customer interaction to the next. Like any excursion with twists and turns, it helps to chart out the optimal route. And there’s no shortage of potential pitfalls when it comes to the route…The post B2B Customer Journey Map: Dos and Don’ts for Enterprise Brands appeared first on ActionIQ.
                          • Omnichannel Personalization: The What, Why and How of Superior CX

                          • If you’re not personalizing customer experiences and journeys, you’re putting customer relationships at risk. Granted, it’s not always easy — especially omnichannel personalization that requires you to consistently customize experiences across all relevant channels at the same time. To get there, brands need to go way beyond adding someone’s name to an email. Omnichannel personalization…The post Omnichannel Personalization: The What, Why and How of Superior CX appeared first on ActionIQ.
                          • Democratize Data to Boost Business and Scale Results

                          • What does it mean to “democratize data”? Data democratization is a fancy way of describing something simple: putting valuable data insights into the hands of the people who can do something about them (usually business teams, such as marketing, sales and customer service). Because it’s the technical teams that have the knowhow for gathering and…The post Democratize Data to Boost Business and Scale Results appeared first on ActionIQ.
                          • 3 Ways to Create Scalable, Secure and Seamless CX for Publishers

                          • With data security and privacy laws only getting stricter, consumer expectations for intuitive and seamless CX continue to grow. According to ActionIQ’s recent research — the 2022 CX IQ Index — brands significantly overrate the performance of their customer experience strategies compared to how consumers perceive them, putting revenue and customer retention at risk. Specifically,…The post 3 Ways to Create Scalable, Secure and Seamless CX for Publishers appeared first on ActionIQ.
                          • Personalized Customer Experience Means Going Beyond the Surface

                          • What does good personalized customer experience (CX) look like? According to consumers, it’s both perceptive and persistent. We surveyed hundreds of consumers as part of our inaugural CX IQ Index, digging into what drives positive customer experiences and how today’s brands measure up. Unsurprisingly, personalization was highlighted as a key component of solid CX. The…The post Personalized Customer Experience Means Going Beyond the Surface appeared first on ActionIQ.

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