Company InformationNetomi was founded on May 2015. The company is based in San Francisco, CA, USA . The number of employees in Netomi is less than 100. Netomi is a machine intelligence company that uses ai to turn customer service into a competitive edge.
Here is how Netomi describes itself: "AI customer service and support takes care of the customers you work hard to win. More than a chatbot, discover Netomi's automated customer service."
Funding & investorsNetomi has received 4 rounds of venture funding. The total funding amount is around $29.3M. Last venture funding round was $12M, announced on July, 2020.
- Index Ventures (Venture capital)
- Advancit Capital (Micro vc)
- Upslope Ventures (Micro vc)
- Bowery Capital (Micro vc)
- Indicator Ventures (Micro vc)
- Contact us if you are interested to see all 24 investors
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Active Venture Investors
- Active Investors in Artificial Intelligence
- Active Investors in Data And Analytics
- Active Investors in Sales And Marketing
- Active Investors in Science And Engineering
- Active Investors in Software
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Netomi - Blog
- Happy Customer Service Appreciation Week!
- Conversational AI: What It Is and How It Works
- The 13 Best AI Chatbots for Business in 2021 and Beyond [Review and Key Features]
- Hiring Customer Service Agents is Harder than Ever
- 17 Customer Satisfaction Survey Questions and Templates
- Introducing the new Netomi Chat Widget
Happy Customer Service Appreciation Week you fellow popup clickers! In honor of the amazing work you provide on a daily basis, we at Netomi would [...]The post Happy Customer Service Appreciation Week! appeared first on Netomi.
A Complete Guide To Conversational Artificial Intelligence for 2021 Conversational AI is growing more prevalent every day. Not just in business, but for entertainment purposes [...]The post Conversational AI: What It Is and How It Works appeared first on Netomi.
Chatbots are used by 1.4 billion people today. Companies are launching their best AI chatbots to carry on 1:1 conversations with customers and employees. AI [...]The post The 13 Best AI Chatbots for Business in 2021 and Beyond [Review and Key Features] appeared first on Netomi.
Why companies need AI today. “Call centers have never been more important — or more strapped1.” Imagine having a 100-year old parent who has a [...]The post Hiring Customer Service Agents is Harder than Ever appeared first on Netomi.
In this post, we’re covering everything you need to know about customer satisfaction (CSAT) surveys, including: Customer satisfaction surveys defined Are these surveys still relevant? [...]The post 17 Customer Satisfaction Survey Questions and Templates appeared first on Netomi.
Nearly 70% of consumers expect live chat support and it’s currently the preferred channel for consumers between 18-49 years old1. Over the last few years, [...]The post Introducing the new Netomi Chat Widget appeared first on Netomi.