Company Information

    Acquire was founded on January 2018. The company is based in San Francisco, CA, USA . The number of employees in Acquire is less than 250. Acquire is a unified customer engagement platform that brings all communication, interactions, channels, and tools under one roof.

    Here is how Acquire describes itself: "Acquire is a unified customer service platform for customer onboarding, engagement and support. Amaze users with its omnichannel reach."
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          Funding & investors

          Acquire has received 2 rounds of venture funding. The total funding amount is around $11.8M.

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                        Acquire - Blog

                          • How to Improve the Customer Journey with Product-led Content

                          • Content plays into almost every aspect of your marketing team’s work — your inbound marketing, social media, SEO, and lead nurturing strategy all rely on having great content your users love to engage with. That said, writing content that performs in search results is all well and good but it doesn’t necessarily drive users to … Continue reading "How to Improve the Customer Journey with Product-led Content"The post How to Improve the Customer Journey with Product-led Content appeared first on Acquire.
                          • From Chaos to Order: Centralizing Workflows for Better Customer Experience

                          • What is the most pressing issue when it comes to customer experience? Many answers could fit, but still, one of the underlying goals is to increase efficiency in customer service.  That’s because — whether your ultimate mission is to improve loyalty, increase revenue, or beat your competition — inefficiencies will always be a problem. The … Continue reading "From Chaos to Order: Centralizing Workflows for Better Customer Experience"The post From Chaos to Order: Centralizing Workflows for Better Customer Experience appeared first on Acquire.
                          • Innovative Customer Service: The Beginner’s Guide [2021]

                          • The digital landscape is evolving at a breakneck pace, pushing the boundaries of what innovative customer service means — and, with that, what customers expect from your business. In today’s world of constant change, businesses need to pay close attention to trends in digital technology to stay ahead of the curve with exceptional customer service.   … Continue reading "Innovative Customer Service: The Beginner’s Guide [2021]"The post Innovative Customer Service: The Beginner’s Guide [2021] appeared first on Acquire.
                          • How to Improve Customer Service in the Airline Industry

                          • There’s no two ways about it: COVID-19 has thrown the travel and airline industry into disarray like never before. According to the International Air Transport Association, demand for air travel decreased by 65.9 percent in 2020, compared to 2019. At the same time, the surge in cancellations and travel restrictions caused by the pandemic created … Continue reading "How to Improve Customer Service in the Airline Industry"The post How to Improve Customer Service in the Airline Industry appeared first on Acquire.
                          • The Future of Automotive: Omnichannel Customer Experiences in 2021

                          • Price points are high in the automotive industry. Very high. And that means buying a car can be an emotionally fraught experience for consumers. With so many options on the market, it can be hard to even know where to begin, let alone make the right choice.   Now though, thanks to technological advances and the wealth … Continue reading "The Future of Automotive: Omnichannel Customer Experiences in 2021"The post The Future of Automotive: Omnichannel Customer Experiences in 2021 appeared first on Acquire.
                          • The Future of Customer Experience Management in Financial Services

                          • There’s something shifting in the financial services industry. The days when lifetime loyalty was a given are gone. In fact, fewer than 50 percent of millennials see themselves staying with their current financial services institution over the next few years.  This shift has brought new challenges. And the only way to overcome them is by … Continue reading "The Future of Customer Experience Management in Financial Services"The post The Future of Customer Experience Management in Financial Services appeared first on Acquire.

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